Information We Collect

We collect different types of information depending on how you engage with our services. Here's what we gather and why it matters.

Personal Information You Provide

When you sign up or contact us, you might share:

• Your name, email address, and phone number
• Business details including company name and role
• Financial data you upload for analysis purposes
• Payment information when subscribing to services
• Communication preferences and feedback

Automatically Collected Information

Our systems automatically log certain information when you visit our website:

• IP address and general location data
• Browser type and device information
• Pages visited and time spent on our site
• Referring websites and search terms used
• Cookie data for site functionality and preferences

How We Use Your Information

Your data helps us provide better services. We don't sell your information to third parties, and we only use it for specific purposes that benefit you.

We process your financial data solely to provide you with budget deviation analysis. This data remains encrypted and is never shared with external parties unless required by Australian law or with your explicit consent.

Legal Basis for Processing (Australian Privacy Act)

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), we process your personal information based on:

• Consent: You've given clear permission for specific uses
• Contractual Necessity: Processing is required to deliver our services
• Legal Obligations: We must comply with Australian tax and financial regulations
• Legitimate Interests: Improving our services while respecting your privacy rights

Data Sharing and Disclosure

We keep your information private, but sometimes we need to share limited data with trusted partners. Here's when and why that happens.

Service Providers

We work with carefully vetted companies that help us operate our platform. These include cloud hosting providers, payment processors, and email service providers. They can only access information necessary for their specific tasks and are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information if required by Australian law, court orders, or government requests. This includes compliance with:

• Australian Taxation Office (ATO) requirements
• Australian Securities and Investments Commission (ASIC) regulations
• Law enforcement agencies with valid legal requests
• Court-issued subpoenas or warrants

Business Transfers

If nemoraviso is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your data becomes subject to a different privacy policy.

Your Privacy Rights

Australian privacy law gives you several rights regarding your personal information. You can exercise these rights at any time by contacting us.

1. Access: Request a copy of the personal information we hold about you
2. Correction: Ask us to update or correct inaccurate information
3. Deletion: Request deletion of your data when it's no longer needed
4. Restriction: Limit how we process your information in certain circumstances
5. Portability: Receive your data in a structured, commonly used format
6. Objection: Object to processing based on legitimate interests
7. Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

We'll respond to your requests within 30 days. Some requests may take longer if they're particularly complex, but we'll keep you informed throughout the process.

Data Security and Protection

Keeping your information safe is our top priority. We use multiple layers of security to protect against unauthorized access, alteration, or disclosure.

Technical Safeguards

• 256-bit SSL/TLS encryption for all data transmission
• AES-256 encryption for data at rest in our databases
• Regular security audits and penetration testing
• Multi-factor authentication for account access
• Secure data centers with physical access controls
• Automated backup systems with encrypted storage

Organizational Measures

Our team follows strict protocols. Only authorized personnel can access personal data, and they're trained on privacy principles and data handling best practices. We maintain detailed logs of who accesses what information and when.

Data Retention

We don't keep your data forever. Here's how long we retain different types of information and why.

When retention periods expire, we securely delete or anonymize your data. Some information may be retained longer if required for ongoing legal obligations or dispute resolution.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. You can control how these work through your browser settings.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality like login and security
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Help us understand how visitors use our site
• Performance Cookies: Allow us to monitor and improve site speed

We don't use advertising cookies or sell your browsing data to third parties. You can disable cookies through your browser settings, though this may affect some site functionality.

International Data Transfers

Your data is primarily stored on servers located in Australia. However, some of our service providers operate internationally, which means your information might be processed in other countries.

When we transfer data overseas, we ensure appropriate safeguards are in place. This includes using standard contractual clauses approved by Australian authorities and working only with providers who meet strict data protection standards.

Countries where your data may be processed include:

• United States (cloud hosting infrastructure)
• Singapore (backup data centers)
• European Union member states (analytics services)

Children's Privacy

Our services are designed for businesses and professionals. We don't knowingly collect personal information from individuals under 18 years of age. If you're under 18, please don't provide any personal information through our website.

If we discover we've collected information from someone under 18, we'll delete it immediately. Parents or guardians who believe we may have information about their child should contact us right away.

Changes to This Privacy Policy

We review and update this policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

The "Last Updated" date at the top of this policy shows when it was most recently revised. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after changes take effect means you accept the updated policy.

Third-Party Links

Our website may contain links to external sites not operated by us. We're not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policy of any site you visit.

When you click a link to leave our site, our privacy policy no longer applies. Your interactions with third-party sites are governed by their own privacy policies.